Returns & Exchanges

In case of Damaged, Defective or Incorrect item.

If you receive a damaged item, or an incorrect item due to an error on our part, you must inform us within 48 hours of receipt. You may return defective products within 14 days for a full refund or exchange due to an error on our part. In this case we will refund your return postage costs.

To speed up the process, please reply to your order confirmation email directly, describing the issue and attach photos which clearly shows the defective or incorrect product.

Please double check your order form before placing it as your order will be printed with the colour choices, race number, spelling and logos that you specified. Once your order is printed no changes can be made.

Please double check your address as we will not re-ship, replace or refund orders if lost for wrong addresses. It is up to the customer to give correct information. No exceptions.

After receiving the product, please make sure that the material is free from any flaws and the fitment is as ordered.
Once you have started to install or use our product, we are unable to offer you a refund or exchange it.

Please note that we cannot accept returns on any custom made products for any reason other than error on our part as they are custom made for each customer.

Please note that you are responsible for any returned items until they are received by OMX Graphics.
You may cancel your order and receive a full refund if it has not been processed yet by writing us an e-mail within 24h from the order date.
If you’re cancelling the order when the designing has been started, 25% will be withheld as a designing fee.
There will be an extra 40 USD charge for a new design in case you decide to completely change the one that’s already has been made.

OMX Graphics works hard to ensure that you are completely satisfied with your purchase, every time you shop with us!

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